Terms and Conditions

In the following terms & conditions “the photographer” shall mean Joyce Leong trading as JLS Pte Ltd. “The Client(s)” shall be those persons defined as per invoice. These terms and conditions represent the entirety of the agreement between JLS Pte Ltd and the Client(s). Any variation is only applicable when agreed in advance and in writing.

Photographs and Images: Photographer will present unlimited images as per required for the assignment within 5 working days. Images will be delivered via online secure mediums chosen by the Client(s) specifically including but not limited to Dropbox, Facebook Sharing folders, WeTransfer. Original digital images are kept on an active file for one month. Photographer has no obligation to retain or archive any of the Images thereafter. Images can be presented in a CD upon request, subjected to additional charges.

Retouching: Retouching and artist finishing will be completed by the Photographer before the images are presented to the Client(s). Final output and finish of any image that is re-touched will be at the photographer’s discretion and will be deemed to be correct. All pictures purchased are presumed to have been received in good condition unless the Client(s) notifies Joyce Leong Studio in writing of any discrepancy or error within 14 days of receiving the images.

Copyright: The entire copyright in the photograph/images is retained by the Photographer, Joyce Leong, at all times throughout the world. All published usages of Images will be accompanied by written credit to Photographer. Client(s) may not assign or transfer this agreement or any rights granted under it.

Website Display & Promotional Usage: The client(s) hereby allow(s) the photographer to display any photograph covered by this contract and to generally promote the business specifically including but not limited to advertising, brochures, magazine articles, websites, sample albums, galleries and competitions. The photographer will aim to keep these photographs safe from any malicious activity but cannot be held liable or accountable for malicious actions carried out by persons other than Joyce Leong Studio employees.

Deposit: A non-refundable 50% deposit will be charged when the client has confirmed a booking for a specific time and date. This fee is deducted (in full) from the total price. The booking fee secures the time and services of the photographer and is non-refundable or transferable in the event of cancellation. Once the deposit is made, Joyce Leong Studio will not accept any other work from other clients for those times and dates.

Payment: Full payment is to be made after the completion of the shoot and before the release of the final edited images to the client.

Refund Policy: The photographer will not refund, nor accept the return of/refusal to pay charges for, any technically acceptable photograph supplied either in print or in electronic format. No exception can be made as the Photographer cannot be held responsible for individual tastes or exceptions which are not requested prior to the shoot by the Client(s).

Cancellations: Unless otherwise agreed in writing, Client(s) will be responsible for payment of all expenses incurred up to the time of cancellation of the assignment, plus 50 percent of Photographer’s fee. However, if notice of cancellation is given less than two (2) business days before the shoot date, Client(s) will be charged 100 percent fee. All cancellations must be in writing.

The Photographer reserves the right to amend these Terms and Conditions without prior notice.